Privacy Policy
Last updated: June 27, 2026. This policy explains what OptionsFlow collects and why. We keep the product focused: market-data alerts, account access, billing status, and support.
Short version. We do not sell your personal data. We collect only what is needed to run your account, deliver alerts, process payments, and support the service.
1. What we collect
- Account info: email, username, plan, access status, and authentication metadata.
- Usage info: app activity, alert views, saved watchlists, API usage, basic diagnostics, and error logs.
- Billing info: plan and subscription status. Payment processors handle card data directly.
- Support info: messages you send us and any details needed to troubleshoot.
2. How we use it
We use your information to provide OptionsFlow, deliver alerts, manage access, enforce plan limits, respond to support, improve reliability, and protect against abuse.
3. Service providers
We may use trusted providers for hosting, database, analytics, authentication, email, payments, and market-data infrastructure. These providers process data on our behalf.
4. Market data and alerts
OptionsFlow stores and displays market-data derived events such as ticker, score, option side, premium, bias, engine, and alert details. These are informational signals, not trade recommendations.
5. Retention
We retain account and billing records while your account is active and as needed for legal, operational, and accounting purposes. Alert and diagnostic logs may be retained for reliability and product improvement.
6. Your rights
You may request access, correction, deletion, or export of your personal data by contacting support. We may need to verify your account before acting on a request.
7. Security
We use reasonable administrative, technical, and organizational safeguards. No online service can be guaranteed perfectly secure.
8. Contact
Questions or requests? Email support@volatilityvision.com or visit support.